|
|
ICS specializes in providing state-of-the-art software solutions to the public safety community. Our innovative and talented staff of professionals (most with law, fire and EMS backgrounds) has developed leading-edge software products. These comprehensive automation tools have enabled our clients to function with greatly improved efficiency.
ICS's business model is totally unique in the public safety marketplace. Our model is built around the simple term "less is more". What we mean is that with fewer clients our firm can provide a much, much higher degree of support. Our client base encompasses the most discriminating departments. These agencies understand and appreciate the term of "Hands on support". Our application specialists not only install and support our products but perform on-site reviews (as often as weekly). These reviews include management guidance, end-user-training, disaster recovery plan updates, network performance benchmarks, staffing needs (management, clerical, and field), etc.
We become your true business partner, with your goals becoming ours.
|
|
Advantages
- Longevity/stability-since 1974 (33 years)
- Centrally located-Dallas, Texas, USA
- Comprehensive and fully integrated public safety suite (Law, Fire, EMS, and Emergency Operations)
- Support that makes our competitors ask, "How can they provide that high of a level of support?"
- Single author-all software was developed in-house by our staff of highly skilled developers (most with a law, fire and/or EMS background).
- Management team - Same top-level management since 1974
|